Global Privacy Benchmarks 2025

For the sixth year in a row, TrustArc surveyed professionals around the world, scoring them according to their companies’ privacy performance on a Global Privacy Index. Take a peek at the headlines from 2025’s Global Privacy Benchmarks.

Top Five Insights

AI is the top data privacy challenge

(it could have told you that).

Artificial Intelligence is reshaping the privacy landscape — and intensifying the stakes. It remains the top-ranked challenge in privacy management, with 46% rating it as very or extremely challenging, and 28% reporting vulnerabilities related to AI. The dominant struggle? Ensuring AI systems comply with privacy requirements — something 43% find difficult amid vague and shifting regulations.

The urgency is escalating. Enforcement is already underway. On May 12, 2025, the Federal Trade Commission (FTC) issued a proposed order requiring Workado to stop marketing its AI detection products as accurate — unless it can provide reliable, evidence-based proof. The order will remain in effect for 20 years and will be enforced by the FTC through ongoing monitoring and compliance checks. 

Clearview AI recently settled a class-action privacy lawsuit worth an estimated $50 million, while state and federal regulators are bringing enforcement actions against AI companies under their authority to enforce privacy and consumer protection laws.

Amid the uncertainty, proactive organizations are preparing now. 61% say they feel prepared or very prepared for the EU’s AI Act, and 57% for the Colorado AI Act. This AI-ready segment isn’t just compliant — they’re outperforming. On average, they score 16 points above the 2025 TrustArc Global Privacy Index Grand Mean.

A winning privacy blueprint emerges.

The privacy elite aren’t lucky — they’re methodical. A distinct performance formula separates high achievers from laggards on the Privacy Index.
Leaders are embracing a principles-based approach to regulation — growing from 18% in 2024 to 22% in 2025 — and achieving top-tier competence scores of 73% on the Global Privacy Index.
They’re also aligning with global standards like Nymity PMAF, AICPA/CICA, COBIT, and APEC CBPR & PRP. These frameworks — celebrated for their structured accountability and global credibility — correlate with a 75% privacy competence score.
Leaders are defined by centralized privacy teams (39%), which outperform both hub-and-spoke (34%) and decentralized (26%) models.
Leaders lean into automation. Off-the-shelf privacy management software drives the highest Privacy Index performance (71%), with Trust Center-specific purchases pushing that figure to 78%. This is the new privacy tech stack for results.
But the biggest divider? Measurement. A striking 82% of medium and large companies actively measure privacy programs, and their average score soars to 74%. In contrast, those who don’t measure average a failing 35%. Privacy audit assessments are the most popular of nine measurement methods, and completed internal assessments top the list of 11 KPIs.

Privacy grows up: small companies triple their privacy offices.

The era of optional privacy is over — even for the smallest players. A privacy wave is sweeping through organizations of all sizes, and the acceleration is striking.

Nine in ten medium and large companies already have Privacy Offices — a figure unchanged from last year. But among companies under $50M, adoption surged from 31% in 2024 to 87% in 2025. That’s nearly a threefold leap in just one year.

Small to mid-sized companies with privacy offices

10 %

agree “when it comes to privacy, we should be doing more.” 

And there are other indicators of privacy maturity. Only 3% of companies are scaling back privacy roles. In contrast, 50% anticipate growing demand, and 54% agree or strongly agree that “when it comes to privacy, we should be doing more.”

With regulations expanding and risks intensifying, organizations big and small now view privacy as a strategic, long-term investment — not a regulatory afterthought.

The right privacy tech points to peak performance.

Purpose-built privacy tech is no longer a luxury — it’s the performance engine behind leading programs. The tools organizations prioritize are directly correlated with Privacy Index success.

Vendor risk, in particular, is emerging as a top motivator: 38% cite Vendor Management & Assessments as a privacy challenge, and they’re responding by scaling implementation.

The payoff is clear. Organizations with seven privacy initiatives in place report an average privacy competence score of 73%, compared to just 44% among those with only one.

Companies with the right privacy tech score

10 – 18 points +

higher than peers

That sense of urgency is spurring new investments. Among companies without current commercial privacy solutions, 77% plan to purchase tools for data risk visibility, and 72% are building or planning Trust Centers. Privacy maturity now hinges on tool adoption — not intention alone.

Trust is #1 priority, but have they put their money where their mouth is?

Brand trust reigns supreme. In 2025, a staggering 88% of companies cite it as a top motivator for privacy investments, reaffirming its enduring strategic value.

But there’s a trust gap. Just over one-third (36%) of companies have fully implemented more than three privacy solutions, yet data shows that full implementation drives exceptional results. Organizations with robust implementations report an average Privacy Index score of 82%.

Despite this, only 22% have purchased a comprehensive data privacy management platform. Even among those who rate brand trust as critical, the figure inches up to just 24%.

88% cite brand trust as the main driver for privacy investments

Yet only 36% have made substantial investments in privacy solutions

What moves the needle more than motivation? Experience. Among companies that have suffered a data breach in the past three years, 30% have already invested in an overall platform, and another 40% are very likely to do so. Fear, not aspiration, is currently the stronger catalyst.

The challenge for leadership in 2025: turn intention into infrastructure before a crisis forces the hand.

Ready to dive deeper into the data?

Download the full Global Benchmarks Report now.

AI Up Close

AI remains a top challenge. AI preparedness signals strong privacy performance.

Of the top privacy challenges for 2025, concerns around AI held the number one and number two spots on the list: AI implications in privacy and the pressure to adopt and implement AI.

Top privacy challenges for 2025

AI implications in privacy

(e.g. ethics impact assessments, bias assessments)

Pressure to adopt and implement AI

Risk to reputation and trust

Cross-border challenges

(e.g. Data Privacy Framework, complying with strict data localization requirements)

Compliance risks from regulatory oversight and penalties

When it comes to AI compliance and privacy, they noted unclear regulatory requirements, limited expertise, and resource constraints as the biggest barriers.

What is challenging about ensuring that your AI systems comply with privacy requirements?

(asked of those who scored "very" or "extremely challenging" above)

Unclear regulatory requirements

Limited privacy/compliance expertise

Resource constraints (time/budget)

Lack of AI-related technical experience

Technical complexity

Rapidly changing technology

Despite the stated challenges around AI, more than half of respondents reported being prepared for recent AI regulations.
What’s more, our survey signalled growing maturity in AI management, with more than half describing their privacy and AI teams as either “ready and aligned” or “making steady progress.”

High AI readiness correlates strongly with privacy performance: the “ready and aligned” scored 16 points above average on the Privacy Index.

This AI “prepared” segment was more likely than their average peers to have implemented privacy practices such as data inventory and mapping, third-party privacy certifications, data discovery, building and maintaining a Trust Center, and data subject rights requests management and purchased a privacy solution such as compliance assessments or data risk and visibility management.

AI prepared =

16 points +

higher score on the Privacy Index

The Perfect Privacy Profile

Over the six years of tracking Privacy Index scores on our Global Privacy Benchmarks, we’ve gleaned a clear picture of what distinguishes leaders from laggards: the program approach, measurement methods, accountability standards, organizational structure, and privacy technology that comprise a perfect privacy profile.

The dimensions of the perfect privacy profile

Program approach

Principles-based

Programs that take a principles-based, framework approach (as opposed to a strictly rule or regulatory-based approach), garner the highest privacy marks. These leaders stand out for their prescriptive guidance, structured accountability models, and global recognition. 

Measurement methods

Organizational- and operational-level assessments

Those that outperform their peers use various measurement methods. Top methods include:

Privacy program audit assessments, such as program audit via TrustArc PrivacyCentral attestation or Assurance annual review.

Completing operational internal risk assessment — measures like business process level risk assessment boost overall program health.

Accountability standards

Widespread accountability and automated controls

Winners practice accountability by incorporating privacy by design in all initiatives and leveraging automated privacy controls and monitoring, which ensure that core privacy principles are operationalized and tracked. 

Organizational structure

Centralized

Centralized privacy teams show the highest levels of privacy competence above hub-and-spoke and decentralized models. This centralized model hinges on organization-wide efforts and strategic prioritization. 

Privacy tech stack

Purpose-built and the right mix

Those who’ve purchased the right mix of dedicated privacy tools — as opposed to generalized GRC solutions or ad hoc tools like spreadsheets — report dramatically higher privacy competence. This mix includes Trust Centers, dedicated vendor management, and risk assessments. Organizations that implement key processes and purchase dedicated privacy solutions are more prepared for AI regulations, in particular.

Are you a leader or a laggard?

Find out more about how companies stack up. Fill out the form to download the Global Privacy Benchmarks.

About TrustArc

TrustArc is redefining privacy for the AI era. With 28+ years of global privacy expertise and assurance services, we deliver the only platform that blends regulatory intelligence, automation, and AI to orchestrate end-to-end data privacy and governance. From automated DSR fulfillment to AI risk assessments and real-time compliance reporting, TrustArc helps organizations embed trust at every touchpoint. Headquartered in the San Francisco Bay Area with a global footprint, our privacy-first approach powers responsible innovation while reducing risk, ensuring our customers lead with confidence in a rapidly evolving regulatory landscape. Discover how at TrustArc.com.

About Golfdale Consulting

Golfdale Consulting Inc., trusted advisors to growth-focused business leaders. Golfdale expertise spans three critical areas: global market research and insights, analytics strategies and application of decision sciences, and advocacy for evidence-based regulatory reform and market impact.